DeckSpectra Technologies LLP
DeckSpectra Technologies LLP (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect information that identifies you as an individual, including your full name, email address, phone number, company name, job title, billing details, and any information provided through contact or inquiry forms.
1.2 Technical and Usage Information
We may collect non personal technical data such as IP address, browser information, operating system, device details, referring URLs, and pages accessed. Cookies and similar tracking tools may also be used.
1.3 Service Use Information
We may collect information related to service usage such as project details, system usage logs, communication records, and support related information.
2. How We Use Your Information
We may use your information to:
• Provide and improve our services
• Respond to inquiries and support requests
• Communicate regarding proposals, updates, and service information
• Process payments and invoicing
• Enhance website performance and security
• Personalise the user experience
• Comply with legal obligations
• Conduct internal business analysis
3. Legal Basis for Processing (GDPR Compliance)
For users in the European Union, we may process data under the following legal bases:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent
• Protection of rights or vital interests
4. How We Share Your Information
We do not sell personal information. We may share information with:
• Trusted service providers such as hosting partners, CRM providers, payment gateways, and software vendors
• Legal authorities when required
• Entities involved in mergers, acquisitions, or restructuring
5. International Data Transfers
Your data may be processed in countries outside of your jurisdiction. We ensure safeguards such as Data Processing Agreements, Standard Contractual Clauses, and industry standard protection measures.
6. Data Retention
We retain data only for as long as required to fulfil service obligations, meet legal requirements, maintain business records, or resolve disputes. When no longer needed, data is securely deleted or anonymised.
7. Data Security
We implement multiple security measures including encryption, firewalls, access controls, monitoring, audits, and confidentiality agreements. However, no system can guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies to analyse traffic, improve performance, enhance user experience, and remember user preferences. Cookies can be disabled through browser settings but certain features may not function correctly.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Withdraw consent
• Request data portability
• Object to direct marketing
• File a complaint with a regulatory body
10. Third Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
11. Changes to This Privacy Policy
This policy may be updated periodically. Updated versions will include a revised “Last Updated” date. Continued use of the website signifies acceptance of the updated terms.